Wash’n Dry Laundry (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and any other interactions with us.

1. Information We Collect

• Personal Information: When you schedule a service or contact us, we may collect personal information such as your name, address, phone number, and email address.
• Payment Information: If you make a payment, we may collect payment details, including credit card information or other financial data.
• Service Details: We may collect information about the items you are sending for cleaning, including special instructions or requests.
• Usage Data: We may collect information about how you interact with our website, such as IP addresses, browser types, and browsing patterns.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing Services: To process and fulfill your service requests, manage deliveries, and communicate with you about your orders.
• Billing and Payments: To process payments and handle billing inquiries.
• Customer Support: To respond to your inquiries, provide customer service, and address any issues you may have.
• Marketing: With your consent, to send you promotional materials, updates, and offers related to our services.
• Improvement: To improve our services, analyze usage trends, and enhance user experience.

3. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors, delivery partners, and IT support.
• Legal Requirements: We may disclose information if required by law or in response to legal processes, such as court orders or subpoenas.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: Opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us remember your preferences and track your interactions with our site. You can manage cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: contact@washndry.space
• Phone: +33 7 68 30 18 59 / +12709734046
• Address: 14 Rue Coypel, 75013 Paris, France